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Shipping
costs Shipping costs for Italy are calculated based on the weight and volume of the products starting from € 4.50 with the 'BRT-fermopoint' service with a minimum purchase of € 10.00 while with the 'BRT express courier' and 'UPS' service this limit will not be applied. Shipping is free for orders over € 89.00. For the smaller islands a contribution of € 19.00 is required here you can see all the areas concerned.
For shipping costs abroad will be calculated based on weight and volume when ordering with the UPS courier. For countries not yet served you can ask for a cost estimate.
The order will be sent within 24 hours of receipt of the same, if the goods are not in stock the shipping times may change. The delivery of the order will take place in 2/3 working days except for delays due to the existing period.
Shipping and delivery.
Upon delivery of the goods by the courier, the Customer is required to check:
- that the number of packages corresponds to that indicated in the transport document sent to the email address indicated;
- that the packaging is not damaged, wet or otherwise altered, even in the sealing materials (adhesive tape).
Any damage to the packaging or the mismatch in the number of packages must be immediately contested, by affixing WRITTEN CONTROL RESERVE on the courier's proof of delivery.
No objection about the external characteristics of what has been delivered can be opposed by the Customer after signing the courier's document.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 8 days of delivery, to the following email address: info@salernocasalinghi.it
In case of repeated impossibility of delivery to the address indicated by the Customer at the time of order and in case of failure to collect within 5 working days the material in storage at the courier's warehouses, the order will be automatically canceled. Subsequently, Salerno Casalinghi will refund the amount received as payment, net of costs for attempted and failed shipping, as well as for the return of the goods.
